In an online textbook, "Fundamentals of Electronic Business" section added " VoIP, or IP-telephony "and" Instant messaging IMS "
Internet plays a huge role in business as a means of communication (E-mail, IP-telephony, or VoIP, instant messaging, IMS and so on). In recent years, the Internet was used as an interactive channel companies interact with business partners and customers, allowing them to communicate online.
The main tool of business - communication is VoIP, or IP-telephony, which is a special case of Internet telephony, instant messaging and IMS.
IP-telephony transmits voice signals from computer to computer, computer to telephone (analog phone, digital phone, IP-phone, mobile phone) and from phone to phone. In the market of IP-telephony there are many software applications and hardware to run Internet calls in different modes: a computer - a computer, the computer - the phone and the phone - the phone.
One of the advantages of IP-telephony - is financial savings companies to conduct international and long distance telephone calls through Voice over Internet, ie for economical packet-switched network, rather than expensive phone networks from circuit switching. Currently, IP-telephony offers the cheapest or free long distance and international calls.
But the financial savings to companies run by international and long distance telephone calls through Voice over Internet is not the main application of the technology VoIP. The main advantage of VoIP technology for businesses - is the creation of systems of corporate or office IP-telephony (VoIP PBX) with a small financial cost, but with a large number of service functions VoIP.
As for instant messaging services (IMS), a business the company is widely used by client programs called messengers (Instant messengers), which are designed for conducting interviews and instant messaging online. This is the most common method of communication in the office, which pressed the phone and email, as messengers provide users with various features: chat, VoIP services, file transfer, sending E-mail and SMS, etc. The most popular instant messengers used in offices - is Skype and various Jabber-clients.
As between Skype users in the "computer - the computer" calls are free, this circumstance allows to widely use this instant messenger for text, voice and video chat. Instant messaging Jabber, which is a decentralized, scalable and open system is used for communication in the local and corporate networks of companies.
No comments:
Post a Comment